Healthcare & support FAQs

ApexHealth coordinates non-medical PSW and personal support, companionship, homemaking, overnight support, respite, and facility staffing for private homes and care communities.

No. Our services are non-medical. Nursing, clinical assessment, treatment, and medical advice should be arranged through an appropriately licensed healthcare provider.

Support may help seniors and adults who want assistance with daily routines, personal support, companionship, homemaking, or a transition back home. We discuss each request to confirm service fit.

We can discuss planned non-medical respite visits, such as companionship or help with agreed daily routines, subject to service fit and staff availability.

We can discuss non-medical support at home alongside discharge instructions and the care plan from the clinical team. Medical decisions, medication changes, and clinical care remain with licensed health professionals.

We can discuss non-medical personal support and companionship, including reassurance, redirection, and agreed daily routines. We do not provide diagnosis, clinical dementia treatment, or nursing care.

Yes. We can discuss PSW, companion, housekeeping, concierge, overnight, relief, and general support staffing for retirement homes, assisted living, group homes, supportive housing, and other care environments.

ApexHealth focuses on Windsor and Essex County, Toronto and the GTA. Other Ontario requests may be considered based on location, service needs, and staffing availability.

Contact us with the person's location, the type of support requested, preferred days and times, and any important household or communication preferences. Our team can clarify service scope, availability, and next steps.

Cost depends on the requested tasks, visit length, schedule, location, and availability. Contact us to discuss the request and pricing.

Visit length and frequency depend on the requested tasks, schedule, location, and available staffing. Contact us to discuss possible arrangements.

No. ApexHealth does not manage, prescribe, or administer medication. A support worker may provide an agreed reminder as part of a suitable non-medical support plan; medication decisions remain with the client, family, pharmacist, or licensed healthcare provider.